Consumers Rank Five Chrysler Group Models at Top in Total Quality Awards

2014 Dodge Dart

2014 Dodge Dart

2014 Jeep Wrangler

2014 Jeep Wrangler

June 30, 2014 , Auburn Hills, Mich. – Five Chrysler Group LLC products landed atop their segments in Strategic Vision’s annual Total Quality IndexTM that measures new vehicle owners’ overall experience and emotional connection with their vehicles.

“This is the second consecutive year for Dodge Dart and Durango to be recognized for Total Quality, and it’s great news to add Dodge Charger, Jeep® Wrangler Unlimited and Ram 2500/3500 to the list of honorees,” said Doug Betts, Senior Vice President – Quality, Chrysler Group. “Our quality efforts focus on maximizing the things that excite consumers about new vehicles while also minimizing any dislikes or inconveniences. These holistic Total Quality awards help reinforce Chrysler Group’s ongoing product improvements.”

Dodge Dart shared the lead for Total Quality in the Small Car segment, while Dodge Charger and Dodge Durango ranked highest in the Full-Size Car and Mid-Size SUV segments respectively. The Jeep Wrangler Unlimited earned the top spot in the Entry SUV segment and Ram 2500/3500 shared the highest score in the Heavy-Duty Truck category.

According to San Diego-based Strategic Vision, the Total Quality Index score is a holistic measure that encompasses positive and negative product experiences including reliability, actual problems, driving excitement and other measures that collectively are energized by the emotional response associated with the aggregate of all those experiences – hence Total Quality.

Ottawa Dodge Chrysler Jeep RAM FIAT Dealer


About Ottawa Dodge Chrysler Jeep

Ottawa Chrysler Jeep Dodge is Ottawa's best choice for new or pre-owned Chrysler, Jeep, and Dodge vehicles! Keep up to date here, and share in the fun only Ottawa Dodge offers. We know you'll love the Ottawa Dodge Difference! We've got it!
This entry was posted in Uncategorized and tagged , , , , , , , , , , , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s